February 12, 2005

Audible Audacity

I'm a bit irritated by the fact that I missed 6 downloads from Audible for which I paid. I'm signed up as a Premium Listener, meaning I pay $19.95/month and can download 2 audio books per month. During my move, I didn't have time to download, let alone listen to any books. I assumed the credits would accumulate and when I had a chance to log in and check out what was available, I could collect all six books at once. Nope. If you don't download within the month, you lose your credits, but still get charged the $19.95. Now that I've taken the time to read all the FAQs, I'm aware, but this info should have been conspicuous along with all the propitious text encouraging me to sign up as Premium Listener.

I've written to Audible explaining the circumstances and courteously requesting my 6 credits. Will report here when I receive a reply.